1)   SpreadMsg Lite 5.17
* IMAP email server support! * Interactive 2-way wireless query/response, reply to sender, and info on demand - from your own data sources! * Launch other apps and processes from wireless devices or by email command * Remote email PC control
instant messaging, wireless, email, alert, 2-way, info-on-demand, sms, cellular, pcs, gsm,

 2)   AB Sequest 2.5.0
A program for sharing and controlling information on service requests, complaints etc. Useful for real estate managers, helpdesks, all types of distribution and other situations where information on ongoing events must be available on a network
Service request, requests, claim, claims, complaint, complaints, customer care, helpdesk, help desk, disturbance,